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Contact

Write any time — we answer from 10:00 to 20:00, usually faster.

Telegram — fastest @aurora_store

Sizing help, order status, pre-orders.

WhatsApp +49 000 000-0000

For orders and calls, whichever you prefer.

Email hello@aurora-store.com

Collabs, wholesale and anything with paperwork.

Working hours

Mon–Sun · 10:00–20:00.
The warehouse ships on weekdays until 3 PM.

Write to us

Fill the form — it opens WhatsApp with your message ready to send.

Pressing the button just opens a chat with us — no newsletters, ever.

FAQ

Frequent questions

How long does delivery take?+
Average delivery to Germany is about two weeks. Every order ships with a tracking number, and we message you when it's on the move and when it lands.
How do I pay?+
After you order, we confirm stock and send a PayPal or card payment link. You never pay before we confirm the piece is available.
What about returns?+
14 days for a return if the item is unworn with tags attached. Message us first and we'll arrange the details.
Where do the pieces come from?+
We hand-pick them from trusted suppliers and have every single item quality checked — stitching, hardware, measurements — before it ships to you.
Can you find a piece that's not in the catalog?+
Usually yes. Send us a photo or a link on Telegram/WhatsApp — we'll check availability and quote you a price with no obligations.